CRM for NSW real-estate agencies
The client book that runs your open homes.
Mercureal captures every buyer who walks through the door, matches them to your listings, and tells you who to call today — with an AI assistant that drafts the follow-up. One place for listings, contacts, check-ins, and deals.
Built around the Saturday you actually have
Open homes are where your pipeline is born. Mercureal is designed outward from that moment.
01
Open-home check-ins
Visitors scan a QR code and check themselves in — kiosk mode for the hallway table, or log walk-ins yourself in seconds. Every check-in lands in the client book with intent and finance status, and the buyer gets a confirmation email with your contact card.
02
Buyer–listing matching
Capture each buyer's budget, suburbs, and must-haves once. Mercureal continuously matches them against your listings in tiers, so every property comes with a ranked call list — and every new listing starts with buyers already waiting.
03
Your day, decided
Home base shows today's open homes, overdue follow-ups, and recent activity in one view. Tick a follow-up off, book the next inspection, send a tenant entry notice — without hunting through spreadsheets.
04
Merc, the AI assistant
Ask Merc to summarise your day, draft a follow-up, or make sense of a messy spreadsheet on import. Fair-use limits by plan; your data is never used to train AI models.
05
Listings and deals
Photos, contracts and files on every listing; status from appraisal through sold; commission splits and settled totals in the deals view — the whole lifecycle, not just a rolodex.
06
Easy in, easy out
Import your existing book from CSV with AI-suggested column mapping. Export everything back out any time — your data is yours, and the exit door stays open.
Saturday, 10:54 am
Put a QR on the hallway table.
Walk away with a call list.
Every listing gets its own check-in code. Buyers scan it on their own phone, type their name, and they're in your client book before they reach the kitchen — intent, finance status and all. They get a confirmation email with your contact card; you get a register you can act on.
No more clipboard, no more deciphering handwriting on Monday morning. And when the vendor asks how the open went, the answer is a number, not a guess.
Hosted in Sydney
Your database and files live in AWS Sydney (ap-southeast-2) — Australian data residency by default.
Isolated by design
Every agency's data is isolated from every other agency's, enforced at the database layer — not just in application code.
No ads, no tracking
No advertising, no third-party tracking SDKs, no selling data. Your client book is your asset, not our product.